Refund policy
We offer exchanges and store credit only, accompanied by the original receipt, within 10 days (30 days for online sales). Cash refunds are not provided. To be eligible for a return, all items must be unused, in their original packaging, and in re-sellable condition.
- Clothing: All clothing to be returned must be unworn, unwashed, and with original tags.
- Shoes: All shoes to be returned must be brand new, unworn, unlaced, in original packaging. We suggest all shoes are to be tried on with socks, inside, and on carpet or a rug. Shoes returned with dirty soles, grip tape wear, human and/or pet hair, will be returned back to sender.
Please note that all sales are final for purchases made on marked down or sale items.
Please be aware that all items purchased are considered final sales, and therefore we cannot offer returns, exchanges, or refunds for these items. This policy includes holiday sales, site-wide or product-specific flash sales, and items purchased using sale or promor codes. However, if there are any mistakes made on behalf of the company, we will gladly rectify the situation. If the product you received is deemed defective, your order is eligible for a return or exchange.
We do not issue call tags or pay postage for returns. It is the responsibility of the customer to pay to have the merchandise shipped back to us.