Shipping policy

All orders will be shipped via UPS ground or USPS Priority, unless otherwise requested. The customer is responsible for shipping charges, unless otherwise noted. Please provide a physical address as UPS does not deliver to P.O. Boxes. Once packages are shipped, we are not responsible for their delivery. We do not ship to mail forwarding services.

For international shipping, the buyer is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by their country for importing consumer goods. We do not collect these fees in advance and cannot provide an estimate of the cost, as charges vary worldwide. It is the buyer's responsibility to research and understand any customs fees and charges, and to verify the customs procedures in their country before placing an order. If customs fees and charges are refused at the time of delivery, the order will be returned and no refund will be provided for shipment costs.

Delivery timing cannot be guaranteed, and any listed time for a shipping method is an estimate only. If specific delivery requirements are needed, please email us to verify product availability in advance. We are not responsible for lost, misplaced, or delayed shipments or damaged freight once they have been dispatched. In the case of lost or stolen packages with delivery confirmation to the provided address, the customer accepts full responsibility to file any necessary claims with the carrier. We are not liable for mis-delivery errors by the carrier or incorrect shipping information provided by the buyer.